11.5FT Mothman Animatronic Decoration
11.5FT Mothman Animatronic Decoration
Features
- Metal stand, plastic, polyester fabrics
- Eyes glow red, head turns side to side, arms move up and down, moth clicking noises, wings flap, eerie noises
- Volume control, on, try me button and motion sensor ( can be activated using step pad, sold separately )
- Can be used indoors or in a covered outdoor location (shouldn't be allowed to get wet)
- If used outdoors, must be plugged into a GFCI (ground fault circuit interrupter) outlet
- Measures 10 feet tall up to the head, measures 12 feet with wings
- Exclusive
- NOTE: The plug on this item may require an adapter (not included) for use outside the United States
⭐ 30-Day Risk-Free Returns ⭐
We know what you're thinking: Is this product really right for me?
Shop with greater peace of mind. If your purchase isn't what you expected, you can request a return within 30 days, subject to our return policy.
Our support team is here to guide you through the return process and help answer any questions along the way.
🌍 Worldwide Shipping
We aim to make your shopping experience as simple and convenient as possible, wherever you are.
Tracking information will be provided once your order has been dispatched, so you can follow your package throughout its journey.
🛡️ Shop With Confidence
We want every customer to feel confident when placing an order. From your first question to after-sales assistance, we're here to help.
- Customer Support: Contact our team if you need help with your purchase.
- Order Tracking: Follow the progress of your shipment once tracking becomes available.
- Return Assistance: Our team can explain the applicable return and refund process.
- Shopping Confidence: Clear communication and helpful after-sales support.
🚚 Shipping & Delivery
Below are the estimated delivery times stated in the supplied shipping information.
| Destination | Estimated Delivery |
|---|---|
| 🇺🇸 United States | 2–4 Business Days |
| 🇨🇦 Canada | 2–4 Business Days |
| 🇬🇧 United Kingdom | 3–5 Business Days |
| 🇪🇺 Europe | 4–6 Business Days |
| 🇦🇺 Australia | 3–5 Business Days |
Delivery estimates are not guaranteed. Actual shipping times may vary due to stock availability, carrier operations, customs processing and local conditions.
❤️ We're Here to Help
Have a question about your order, delivery or return? Our customer service team is happy to assist.
Thank you for shopping with us!
Shipping & Returns
Shipping & Delivery
At Hubble Paws, we are committed to delivering your order safely and efficiently. Every order is carefully processed, packaged, and tracked to ensure a smooth shopping experience.
Quick Overview
Order Processing Time: 1–3 Business Days
Estimated Delivery Time: 5–7 Business Days After Shipment
Tracking Information: Sent via email once your order ships
Shipping Coverage: The United States and Europe
Order Protection: Every shipment includes tracking and delivery protection at no additional cost
1. Order Processing
After your order is placed, our team will:
- Verify your order details
- Perform product quality inspection
- Securely package your items
- Prepare shipment with our logistics partners
Processing typically takes 1–3 business days.
Orders are not processed on weekends or public holidays.
During peak seasons, promotional events, or holidays, processing times may be slightly extended.
2. Shipping & Delivery
Once shipped, most orders arrive within:
United States: 2–4 Business Days
Canada, United Kingdom, Australia, Europe:3–5 Business Days
Delivery estimates are not guaranteed and may vary due to:
- Customs clearance
- Carrier delays
- Severe weather conditions
- Peak holiday seasons
- Unexpected logistical disruptions
3. Tracking Your Order
Once your order has been shipped, you will receive:
- A shipping confirmation email
- Your tracking number
- A tracking link for real-time updates
Please allow 2–5 business days for tracking information to become active after shipment.
If you do not receive tracking information within 5 business days of placing your order, please contact our support team.
4. Multiple Shipments
To ensure the fastest delivery possible, items from the same order may occasionally ship separately.
If this occurs:
- Multiple tracking numbers may be issued
- Packages may arrive on different dates
You will not be charged additional shipping fees.
5. Customs, Duties & Taxes
United States Orders
No additional customs duties or import fees are expected for most U.S. deliveries.
6. Order Changes & Cancellation
If you need to modify or cancel your order, please contact us as soon as possible.
Orders may be canceled only before they enter processing or shipment.
Once an order has been shipped, cancellation is no longer possible. Customers may request a return after delivery in accordance with our Refund Policy.
7. Lost, Damaged, or Incorrect Orders
We will gladly assist if any of the following occur:
Lost Packages
If tracking shows no movement for an extended period or the carrier officially confirms loss, we will provide either:
- A replacement shipment, or
- A full refund
Damaged Items
If your order arrives damaged:
- Contact us within 3 days of delivery
- Provide clear photos of the item and packaging
We will arrange a replacement or refund after review.
Incorrect Items
If you receive the wrong item, please contact us immediately with photos.
We will resolve the issue as quickly as possible.
8. Delivery Issues
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
Hubble Paws cannot guarantee recovery of packages shipped to an incorrect address provided during checkout.
If you notice an error, contact us immediately and we will do our best to assist before shipment.
Marked Delivered but Not Received
If tracking indicates "Delivered" but you cannot locate your package:
- Check around your property
- Contact neighbors or building management
- Allow 1–2 business days for final delivery updates
If the package is still missing, contact us and we will help initiate a carrier investigation.
9. Delivery Guarantee
Customer satisfaction is our priority.
If your order is:
- Lost in transit
- Significantly delayed beyond reasonable shipping timeframes
- Delivered damaged
- Delivered incorrectly
Our support team will work with you to provide a fair resolution, including replacement or refund where appropriate.
10. Contact Information
For shipping questions, order updates, or delivery concerns, please contact us:
Hubble Paws
Email: support@hubblepaws.com
Response Time: Within 24–48 Business Hours
Thank you for shopping with Hubble Paws.
Designs Created by Our Customers
